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What FUJIFILM MicroChannel did

Food and Dairy Co. is a leading Sydney food distributor undergoing a phase of rapid business growth. The business needed to leap into a digital transformation journey to keep pace with its high sales demand.

Not only did the food distributor seek out E-Commerce but also upgraded their aging accounting and invoicing software for the robust world-class ERP platform – Microsoft Dynamics 365 Business Central. The implementation of Sana Commerce integrated into Dynamics 365 Business Central for Food and Diary Co. has made a massive impact on the business, with 82% of customers ordering online. Now customers use self-service they have better visibility of the entire product range. As a result, the sales team is relieved of dealing with a huge number of calls in a short window of time and can focus on spending more quality time on customer service.

“MicroChannel’s communication on our project has been amazing also our dedicated technical consultant skillset is excellent”. -Daniel Wickman, CFO, Food & Dairy

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CaseStudy-Food and Dairy Co

Initial Challenges

Food & Dairy Co

"Microsoft Dynamics 365 Business Central and Sana Commerce evolved and massively transformed us into a modern digital business"

- Daniel Wickman, CFO, Food & Dairy Co.

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