Key Highlights for Dynamics 365 Sales Wave 1 2023

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Nigel Bradley
Practice Manager, Dynamics 365 Power Platform -FUJIFILM MicroChannel
On-Demand Webinar
On-demand
Watch Replay

Stay up to date with the latest Wave 1 2023 new release across Dynamics 365 Sales and beyond. See a demonstration of our key feature highlights for Sales, also improvements in the user interface, the new email template designer available in Customer Service and approval workflows built-in Power Automate.

In this on-demand webinar, Nigel Bradley will walk us through the following selected new functionality for Dynamics 365 users:

What you'll learn

Sales: New opportunity pipeline views. SMS conversations with customers. Intelligent suggestions for seller effectiveness. Cross-sell or upsell opportunities. Sales Accelerator - Focus Mode Worklist. Teams Chat on D365 Records.
Customer Service: New Email template designer
Power Automate: Sequential approval workflows
AI: Viva Sales for Outlook and Co-Pilot for Marketing

The Presenters

Practice Manager, Microsoft Dynamics 365 Power Platform Nigel Bradley

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Key Highlights for Dynamics 365 Sales Wave 1 2023

Explore the latest enhancements in Dynamics 365 Sales Wave 1 2023, including new opportunity pipeline views, intelligent suggestions, SMS conversations, and Sales Accelerator updates.

What you'll learn